Securus Technologies Helping Maintain Order in Packed Jails

When a jail is overcrowded to the point that the inmates have to resort to violence to get their message across, this puts each person behind the prison walls in danger. When I got started working in our prison as a corrections officer, the jails were not yet full to capacity so we were able to a degree to keep things orderly. Now, not only are we severely outnumbered, the inmates have resorted to violent outbursts in an effort to try and get law enforcement to address their concerns.


Although we have many pieces of technology that are utilized to maintain order, one system in particular has changed the way that we can deal with violent incidents throughout this facility. Securus Technologies created a call monitoring system that has given corrections officers the unique ability to be able to not only predict what the inmates are going to do, but to intercept that activity if it is going to put anyone in the jail in harm’s way. Securus Technologies has this same inmate call system in 2,260 jails, and officers are seeing those incidents of violence significantly drop.


Securus Technologies CEO Richard Smith is making it very clear that he and all of his thousand employees of the company want to achieve their objective of making our world safe. The system has only been in operation in our facility for a month, and in that time we have seen things improve. When inmates get their time on the jail phone and ask family to sneak them prescription drugs during visiting day, we intercept. When inmates are talking about rival gang attacks, we can intercept. Even if an inmate is talking about selling drugs on the command of his gang leaders, we are able to swoop in and take the necessary action.


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